Privacy Policy
Here, you can learn more about the information collected about you when you visit themagicofbotanicals.co.uk and read the Confidentiality Policy.
These policies pertain to The magic of botanicals.
Katie Spicer, legally named as Katie Lees and referred to as so, from now on in this policy, is the Controller of all your data and is registered with the ICO (information Commissioner's Office) for GDPR.
What type of information is collected?
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited before coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
When you buy something on this website, we collect personal information from you to fulfil the order. We may collect information like your:
• Billing and shipping address
• Details relating to your purchase (for example, your shirt size)
• Email address
• Name
• Phone number
We share this information with Squarespace, our online store hosting provider so that they can provide website services to us.
Our payment processor Stripe will also collect payment information from you. You can read their privacy policy at https://stripe.com/privacy.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
See our scheduling company Calendly for their Cookie Policy:
https://help.calendly.com/hc/en-us/articles/360007385493-Cookie-FAQs#6
The following links explain how to access cookie settings in various browsers:
Cookie settings in Firefox
Cookie settings in Internet Explorer
Cookie settings in Google Chrome
Cookie settings in Safari (OS X)
Cookie settings in Safari (iOS)
Cookie settings in Android
For more information about cookies have a look at this website https://www.allaboutcookies.org/
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf.
Analytics
This website collects personal data to power our site analytics, including:
• Information about your browser, network, and device
• Web pages you visited before coming to this website
• Your IP address
• This information may also include details about your use of this website, including:
• Clicks
• Internal links
• Pages visited
• Scrolling
• Searches
• Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
We also use Google Analytics for marketing insights.
You can find more about their Privacy Policies here
https://support.google.com/analytics/answer/6004245?sjid=9880247186968843301-EU
and
https://policies.google.com/technologies/partner-sites
To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.
Fonts
This website serves font files from and renders fonts using Google Fonts and Adobe Fonts. To properly display this site to you, these third parties may receive personal information about you, including:
• Information about your browser, network, or device
• Information about this site and the page you’re viewing on it
• Your IP address
Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third-party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Order and account emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
• You’ve created a customer account
• Your customer account password has been reset or updated
• You’ve made a purchase
• Your order has shipped
It’s not possible to unsubscribe from these messages.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Scheduling
When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:
• Name
• Email address
• Phone number
• Details relating to your appointment (for example, who referred you)
• Files you uploaded
We share this information with Squarespace, our scheduling service provider Calendly, so that they can provide online booking services to us.
https://calendly.com/legal/data-processing-addendum
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
• Billing and shipping address(es)
• Details about your orders (for example, your shirt size)
• Email address
• Name
• Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us.
How do we collect this information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect this information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, and postal mail.
How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact us at katie@themagicofbotanicals.co.uk.
Privacy Policy Updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at katie@themagicofbotanicals.co.uk
Confidentiality Policy
This policy outlines Katie’s commitment to maintaining the confidentiality of sensitive information. Katie ensures that all personal and proprietary data is handled with the utmost care and protected against unauthorised access or disclosure.
Legal Requirements
Personal data will not be passed to any other third party except where your written consent has been given or where permitted by law. I understand that I am entitled to confidentiality with certain exceptions in which reporting may be legally required, such as current abuse of a minor, elderly, or disabled person, or the threat of serious bodily harm to myself or others. Confidentiality may no longer be legally protected should a judge make certain orders in certain legal proceedings, and I have been advised to consult with a legal professional if I am involved in a legal situation in which such confidentialities may be at issue.
Disclosure of Personal Information. Maintaining client confidentiality is extremely important to Katie Lees. Katie Lees will take extraordinary care to prevent unnecessary disclosure of your personal information. Information about a client is released only with his or her permission, subject to certain exceptions, listed here:
1) If I believe that my client is seriously considering or likely to attempt suicide;
2) If I believe that my client intends to assault another person;
3) If I believe my client is engaging or intends to engage in behaviour that will expose another person to a potentially life-threatening communicable disease;
4) If I suspect that my client is abusing, neglecting, or exploiting of a minor or incapacitated adult;
5) If I believe that my client’s mental condition leaves him or her gravely disabled.
6) If my client is a minor and I believe he or she is in danger.
You do not have any responsibility to maintain confidentiality about what I say or do. You are the person who has the right to decide what you want kept confidential, except for listed exceptions.
The following situations MUST be disclosed to the police if they are disclosed during a therapy session, with the legal requirement outweighing the moral obligation of confidentiality. However, please note that at the time of writing, FGM must be reported only if disclosed to/discovered by a regulated person, and EFT practitioners are not currently regulated, though arguably, disclosure would still be the right thing to do.
Terrorism (Terrorism Act 2000)
Drug trafficking (Drug Trafficking Act 1994)
Money Laundering (Proceeds of Crime Act 2002; Money Laundering Regulations 2007)
Female Genital Mutilation (FGM Act 2003) - mandatory reporting duty for all regulated health and social care professionals and teachers in England and Wales.
I understand that Katie Lees may occasionally find it helpful to consult other professionals about her work with me. During a consultation, she will make every effort to avoid revealing my identity. The consultant is also bound to keep the information confidential. If I don’t object, she will not tell me about these consultations unless she feels that it is important to our work together.
I understand that if Katie Lees is asked to provide services to my spouse, partner or another member of my family, I will, in advance, establish the limits of confidentiality with her. I understand that it generally confines a practitioner’s effectiveness when required to keep secrets, so Katie Lees’ policy, in most circumstances, is that what I say and what I do can be shared with my other family members/partners (intimates) Katie Lees is working with. If this is what Katie Lees and I establish, I will not tell her anything I wish to keep secret from my intimates who are receiving sessions from her. If confidential information is a concern, it may be better for each of my intimates to work with different practitioners. Additionally, since Katie Lees’ sessions are conducted via Zoom or another electronic platform, I understand that it is not possible to guarantee the confidentiality of the information, although I recognize that she will not knowingly share my information and identity. I also understand that Katie Lees records all sessions to be able to refer back to them in order to help me in the best possible way. They are never shared with others without my written permission. She also keeps notes from my sessions in a secure place. These notes can be shared with any medical professionals I may be seeing, if I so desire and with my written consent, through a secure portal.
I understand that, normally, I will be the one who decides when my work together with Katie Lees will end, but there are two exceptions to this. If Katie Lees determines that she is unable, for any reason, to provide me with the services I am requesting in a professional manner, she will inform me of this decision and refer me to another practitioner who may better meet my needs. Second, if I verbally or physically threaten or harass Katie Lees or her family, Katie Lees reserves the right to terminate me as a client immediately and unilaterally.
Anonymity, Computers, and the Internet
Although the internet provides the appearance of anonymity and privacy in coaching, privacy is more of an issue online than in person. You, as a client, are responsible for understanding the potential risks of confidentiality being breached if you use unencrypted email, fail to adequately protect your accounts, or leave information on a public access computer.
Also, please be aware that email is not completely confidential. All emails are retained in the logs of your or my internet service provider. While under normal circumstances no one looks at these logs, they are, in theory, available to be read by the system administrators of the internet service provider. It is best to avoid sharing confidential information by email.
Katie Lees has a right to her privacy and may restrict the use of any copies or recordings the client makes of their communications. Clients must seek the permission of Katie Lees before recording any portion of a session and/or posting any portion of a session on internet websites such as Facebook, YouTube Instagram and others.
Professional Records
As per EFTi's recommendations, I keep brief records of each session, primarily noting the date of the session, the topics discussed, and the progress or obstacles observed as they relate to your goals in working with me.
They are saved on paper in a locked file.
Records are kept for a minimum of seven years.
Records are destroyed securely should Katie Lees die or become unable to continue working. They are disposed of securely from time to time during Katie Lees’ working life and/or after Katie Lees retires.